Email derric.haynie@ecommercetech.io your upgrade request
Complete the upgrade payment through the link support sends over.
You can cancel your ticket and receive a full refund if you email us your request within 24 hours of booking, and are not within the additional cancellation periods.
If you are wanting to cancel your ticket 30 days before the event you will get a 50% refund.
Tickets canceled within 30 days of the event are not eligible for a refund, however are resellable or transferable up to 7 days prior to the event date.
E-Commerce Day: Los Angeles
Experiencing E-Commerce Day
Brilliant Speakers
An Ecommerce brand, agency, and tech provider walk into a conference... Why? For the amazing sessions and learnings of course!
Join hundreds of the best and brightest at this action packed day to hear proven, actionable strategies for growing your Ecommerce business.
These experts have been in your shoes and are ready to turn their hard won victories into your out the gate wins.
Inspiration
Coulda, shoulda, woulda. It’s one thing to want to take your business to the next level - but another to follow through with doing it. Sometimes all it takes is a little inspiration.
Hear the latest ideas, strategies, tests, failures and successes from people just like you that want to help you succeed.
Find your inspiration in the room where concepts, ideas and plans are born.
Networking & Fun
Who ever said work can’t be fun? And with the last couple years being what they’ve been - we need this!
It’s time to rejoin the world, reconnect with people, learn, enjoy and grow - personally and professionally.
Grab a coffee in the morning, network at noon and get happy at Happy Hour. Plus, enjoy some “unofficial” networking events in the fresh California air - we hear the beach calling…
Have You Heard?
Your Ecommerce Experts
FAQ's
About E-Commerce Day: Los Angeles
E-Commerce Day will be happening live (in person) and streaming virtually on Friday, August 12, 2022 in Los Angeles at the Hilton Los Angeles Airport Hotel.
We are thrilled to be back in person, bringing you loads of actionable content, a fun exhibition floor and the chance to join in at our first inaugural Shoppy Awards dinner.
Venue Address: 5711 W Century Blvd., Los Angeles, CA. 90045
Registration and Passes
Virtual vs In-Person?
Can’t make it to LA this year? We get it! That’s why we will be streaming live on the day of the event so you won’t miss out on all the must have content.
Register here and select the “Virtual Attendance ONLY Pass”. The Virtual pass includes access to the livestream sessions and the event app.
What is the best pass type for me?
Brand - Are you an Ecommerce/retail business that's ready to get back into the world, network in person and gain actionable insights you can implement fast Register for the "All Access Brands" pass to attend for free. The first 150 companies to apply will receive FREE entry to attend live and in person for up to 3 members of your team. But hurry, space is limited!
Tech/Agency/VC - Are you a Technology Provider, Agency or Venture Capitalist looking to network with brands at every stage? Now’s your your chance to meet with hundreds of brands from Early Stage to Growth and Scaling.
VIP - The name says it all. This pass grants you access to 100's of hours of actionable content, streamable anytime on demand for the entire year, along with a VIP dining experience at The Shoppy Awards, paired with cocktails and exclusive networking. There's only 50 VIP Passes available, so get yours now.
How do I upgrade my pass to VIP?
To get you upgraded to VIP all you have to do is
I’m bringing a colleague to the show, but I’m not sure who will be joining me. Can I get a placeholder ticket?
While you can register someone with a placeholder name, each registration needs a unique email address. Don’t worry though, you can always update your information in the app or at the registration area.
Can I transfer my pass to someone else?
We are more than happy to transfer your registration to a coworker. Please note, however, that once your badge has been printed at the event, we cannot transfer it to someone else.
Refunds and Payments
What types of payments do you accept?
We accept the following card payments: Mastercard, Visa, American Express & Discover.
My card payment wasn’t accepted. What should I do?
We have found this is usually due to the billing address not matching the card you are paying with. Could it be a different one? If not please email us on derric.haynie@ecommercetech.io and we will assist.
I can’t make it to the show, can I get a refund?
Please find below our refund policy:
Please contact us at derric.haynie@ecommercetech.io if you are unable to attend E-Commerce Day: Los Angeles and we will be happy to find the best option for you.
The show was postponed. What happens to my ticket?
If we have to postpone the event to another date in the year, we will automatically transfer all tickets to the new show dates. If the new dates don’t work for you, please contact derric.haynie@ecommercetech.io to learn more about your options.
Your Safety at E-Commerce Day
We want you to have a great time at E-Commerce Day and that means keeping you safe and happy!
The health and safety of our attendees is our number one priority, and while we’re confident that we can safely run our event, we’ll be constantly monitoring the situation and adapting to all state required protocols.
Mask wearing will be optional, however, all attendees will be required to provide proof of their COVID-19 vaccination in order to attend the event. Failure to provide proof of vaccination will result in denial of entry and no refunds will be granted.
I don’t feel comfortable attending in person. Will there be a digital option?
If you cannot attend in person; you’ll be able to live stream E-Commerce Day from the comfort of your own home! Just register for the “Virtual Access ONLY Pass” and we will see you there - virtually.
Are you offering COVID testing onsite?
We will not provide tests at E-Commerce Day. However, there are multiple testing sites throughout the area and you can search for the best location near you here.
What happens if I feel unwell onsite?
Please contact our Organizers at registration immediately. We will provide information for local healthcare providers. If you feel unwell before coming to the event, please don’t come to the event and reach out to us ASAP.
What happens if I test positive during the show and/or up to 14 days after the show?
If you test positive, please contact our Customer Success team to inform them as soon as possible – they will be located at the registration desk onsite. You can also reach them at derric.haynie@ecommercetech.io.
Agenda
Where can I find the agenda?
Our amazing team is working hard to build out the best line-up possible, ensuring all content is the most relevant for all our attendees.
Keep checking our agenda page for updates as they come.
What time does the event open each day?
The expo hall will open at 8am, with the opening keynote starting at 9am. The closing remarks will be at 3:30pm and Happy Hour commences at 4pm.
What time does registration open each day?
Registration opens at 8am and you can collect your badge at our registration desk outside the Expo Hall.
Can I attend any session at the show?
All Access Brands and VIP ticket holders have admission to every session we have to offer.
Tech/Agency/VC Pass holders will have admission to every session available on that track.
Will the sessions be recorded?
Yes! And recordings will be available on demand for purchase after the event. So you can rewatch all sessions, not missing a thing.
Are the recordings included in my Virtual pass?
No, virtual ticket holders will get access to the E-Commerce Day live stream only. If you would like on demand access, that is available for purchase here.
Hotels
What hotel should I stay in?
Our event is being hosted at the Hilton Los Angeles airport. You can book directly with them here: https://book.passkey.com/go/ecommercela2022
What will happen with my hotel reservation booked through your link?
Please contact the hotel directly (310) 410-4000.
Platinum Sponsors
Gold Sponsors
Silver Sponsors
Bronze Sponsors
Cool People and Partners
